Transport Support for NDIS Participants in Sydney
NewAura's trained support workers provide safe, reliable, and flexible transport assistance for NDIS participants across Sydney so you can stay connected, independent, and in control.
Everything We Can Help With
NDIS Transport Support
This service sits under Core Supports: Assistance with Social & Community Participation and Core Supports: Assistance with Daily Life in your NDIS plan. It's available to participants whose disability impacts their ability to travel independently or use public transport safely.
Support workers transport you to or accompany you on trips where your disability prevents you from travelling independently or safely.
Support is flexible: from occasional trips to regular scheduled transport built around your routine, appointments, and lifestyle.
The focus is always on building your confidence and travel independence, not creating dependency
Available for participants living independently, in supported accommodation, with family, or in shared housing across Sydney.
Everything We Can Help With
Medical & Health
- ●GP, specialist & hospital appointments
- ●Allied health & therapy visits
- ●Pharmacy & prescription collection
- ●Mental health appointments
- ●Pathology & diagnostic clinic visits
- ●Rehabilitation & recovery sessions
Community & Social
- ●Community centre & group activities
- ●Visiting friends and family
- ●Religious and cultural events
- ●Recreational & leisure outings
- ●Support group attendance
- ●Civic participation & volunteering
Education & Employment
- ●TAFE, university & training courses
- ●School Leaver Employment Supports (SLES)
- ●Supported employment sites
- ●Job interviews & workplace visits
- ●Skills & capacity building programs
- ●Work experience placements
Daily Living & Errands
- ●Grocery & essential shopping
- ●Post office & banking errands
- ●Hairdresser & personal appointments
- ●Government & Centrelink offices
- ●Library & community facilities
- ●Airport & interstate travel connections
Who Can Access this Service?
Transport support is for NDIS participants who find it difficult or unsafe to travel independently due to their disability. You may be eligible if you have
A Physical Disability
Mobility limitations, chronic pain, or conditions that make bending, lifting, and reaching difficult or unsafe.
A Cognitive or Intellectual Disability
Difficulty with navigation, route planning, or managing the unpredictability of public transport safely and independently.
A Psychosocial Disability
Mental health conditions that significantly impact confidence, anxiety levels, or capacity to travel alone in public environments.
A Sensory Disability
Vision or hearing impairment that creates practical challenges with safely travelling independently or using standard transport options.
A Complex or Chronic Health Condition
Ongoing health conditions that fluctuate in severity and affect your day-to-day capacity to travel without assistance.
How this Service Funded?
Transport support is funded across two budgets in your NDIS plan depending on the purpose of the trip.
NDIS line item 1: 04_210_0125_6_1 — Assistance with Social, Economic & Community Participation (Community Transport)
NDIS line item 2: 01_011_0107_1_1 — Assistance with Daily Life (Transport for Daily Living Tasks)
Flexible usage: Your Core Supports budget can often be used across transport and other supports
Plan management: We accept self-managed, plan-managed, and NDIA-managed participants.
Not sure if you qualify?: Our Support Coordinators can review your plan and advise on the best approach at no cost.
How We Deliver Support
Initial Consultation
A free discovery call to understand your needs, home environment, routines, and personal preferences.
Personalised Plan
We design a custom support schedule that aligns with your goals, funding, and lifestyle.
Worker Matching
We match you with a compatible support worker based on skills, personality, language, and cultural background.
Service Begins
Your dedicated worker starts visits, following your agreed task list at your preferred times.
Ongoing Review
Regular check-ins ensure the service keeps evolving with your needs and goals over time.
Benefits of the Service
Safer Home Environment
Regular cleaning reduces fall hazards, eliminates mould, and keeps pests away.
Reduced Stress and Anxiety
Knowing your home is clean and organised relieves the mental burden of household management.
More Energy for What You Love
With chores taken care of, you can focus on community participation, hobbies, and relationships.
Relief for Family and Carers
Support reduces the load on informal carers and helps prevent burnout.
Skill Development Opportunity
Our workers can coach you through tasks to build routines and capability at your own pace.
Qualified Support Workers
NDIS Worker Screening Check - Mandatory for all support workers before commencing employment with us.
First Aid and CPR Certified - Current first aid certification for participant safety.
Certificate III or Higher - Qualifications in Individual Support, Community Services, or equivalent.
Reliable Transport - Current driver's licence and dependable transport for punctual visits.
Multilingual Staff Available - We match participants with workers who speak their preferred language where possible.
Ongoing Training - Continuous professional development in disability support and safeguarding.