Dignified & Compassionate Personal Care Support
NewAura's trained support workers provide respectful, person-centred personal care assistance for NDIS participants across Sydney, so you can start every day with confidence and dignity.
🏠 Everything We Can Help With
Person-Centred
Done your way, on your schedule
NDIS Approved
Fully funded under Core Supports
What Is Personal Care Support?
This service sits under Core Supports: Assistance with Daily Life in your NDIS plan. It's available to participants whose disability directly affects their ability to carry out personal hygiene, grooming, and self-care tasks independently or safely.
Support workers help with personal care tasks you can't manage independently or safely due to your disability.
Flexible support from a few hours weekly to daily morning and evening routines - built around your preferences and lifestyle.
Focused on maintaining your dignity and comfort while building your confidence to manage as much as possible on your own terms.
Everything We Can Help With
Every participant deserves a home that suits their lifestyle and support needs. We offer a range of SIL arrangements across Sydney.
Personal Care & Daily Living
- ●Assistance with showering & personal hygiene
- ●Dressing & grooming support
- ●Meal preparation & nutrition assistance
- ●Medication management & health monitoring
- ●Mobility & transfer assistance
- ●Morning & evening routines
Household & Home Management
- ●General cleaning & tidying shared spaces
- ●Laundry, ironing & linen changes
- ●Grocery shopping & meal planning
- ●Rubbish removal & recycling
- ●Minor home organisation
- ●Managing household supplies
Community & Social Participation
- ●Support to attend community activities
- ●Transport to appointments & outings
- ●Encouraging social connections & friendships
- ●Recreational & leisure activities
- ●Volunteering & employment support
- ●Cultural & religious participation
Skill Building & Independence
- ●Budgeting & financial literacy
- ●Cooking & meal preparation skills
- ●Public transport training
- ●Communication & social skills
- ●Health & wellbeing routines
- ●Decision-making & self-advocacy
Who Can Access This Service?
Daily personal activities support is available to NDIS participants whose disability creates barriers to managing personal care and daily routines.
A Physical Disability
Mobility limitations, chronic pain, or conditions that make bending, lifting, and reaching difficult or unsafe.
A Cognitive or Intellectual Disability
Difficulty with planning, task sequencing, or executive function that affects your ability to manage household routines.
A Psychosocial Disability
Mental health conditions that significantly impact your energy levels, motivation, or capacity to maintain your home environment.
A Sensory Disability
Vision or hearing impairment that creates practical challenges with safely managing household appliances and tasks.
A Complex or Chronic Health Condition
Ongoing health conditions that fluctuate in severity and affect your day-to-day capacity to keep up with household demands.
Funding and Plan Management
NDIS line item: 01_019_0107_1_1 — Assistance with Daily Life (Personal Care)
Flexible usage: Your Core Supports budget can be used across personal care and other daily living supports giving you significant control over how your funding is allocated.
Plan management: Whether self-managed, plan-managed, or NDIA-managed, we accept all funding types.
Not sure if you qualify?: Our Support Coordinators will review your plan and advise on the best approach for free.
How We Deliver Support
Initial Consultation
A free discovery call to understand your needs, home environment, routines, and personal preferences.
Personalised Plan
We design a custom support schedule that aligns with your goals, funding, and lifestyle.
Worker Matching
We match you with a compatible support worker based on skills, personality, language, and cultural background.
Service Begins
Your dedicated worker starts visits, following your agreed task list at your preferred times.
Ongoing Review
Regular check-ins ensure the service keeps evolving with your needs and goals over time.
Benefits of the Service
A Safe & Supportive Home
Trained support workers reduce the risk of falls, injuries, and accidents during personal care routines
Cost-Effective Support
Feeling clean, groomed, and well-presented every day has a profound impact on self-esteem, confidence, and overall emotional wellbeing.
Greater Independence
With the right level of support in place, participants are empowered to manage as much of their personal care as possible
Relief for Family and Carers
Personal care support reduces the physical and emotional load on family members and informal carers
Qualified Support Workers
NDIS Worker Screening Check - Mandatory for all support workers before commencing employment with us.
First Aid and CPR Certified - Current first aid certification for participant safety.
Certificate III or Higher - Qualifications in Individual Support, Community Services, or equivalent.
Reliable Transport - Current driver's licence and dependable transport for punctual visits.
Multilingual Staff Available - We match participants with workers who speak their preferred language where possible.
Ongoing Training - Continuous professional development in disability support and safeguarding.
Frequently Asked Questions
Got questions? We've answered the most common ones below.
Ready to Get Started?
Office Hours
Mon–Fri: 8am – 6pm AEST
Head Office
42 Calida Cres, Hassall Grove NSW 2761, Australia